Returns/Exchange

Colourfulcrow have a 30 day return policy on all products excluding digital codes or otherwise indicated in product description. Product must be in original condition and packaging with no damage.

Please fill in the form below or Email – sales @colourfulcrow.com or call/Whatsapp -0791784449

You can ship or deliver the parcel to…

10th Avenue 171

Belmond Park

Kraaifontein

7570

 

If the product shipped to You is not as described on our site or faulty on arrival we will send a courier to collect immediately for exchange or refund.

The exchange/Refund will be processed on the day the product arrives back at our premises and been inspected.

 

After the 30 day return period the products manufacturer Warranty will apply. If the product becomes faulty within the warranty period we will ship the product from You directly to the manufacturer to start the claims process. The result of the claim will be followed up and send to the customer as soon we receive feedback. Depending on the manufacturer this can take anything from 24 hours to 90 days. The repaired or replaced product will be shipped back to the customer as soon as possible.

 

 

Our Store

Belmond Park
Cape Town, Western Cape
7570, ZA

Hours of Operation

  • Monday:09-6 PM
  • Tuesday:09-6 PM
  • Wednesday:09-6 PM
  • Thursday:09-6 PM
  • Friday:09-6 PM
  • Saturday:09-6PM
  • SundayClosed